LTIMindtree Ltd. and Boomi LP see a world where calls to one’s insurance provider are handled by robots.

Boomi has partnered with LTIMindtree, a global consulting and information technology firm based in India, to reap the benefits of agentic artificial intelligence, including customized agents and realistic voice AI.

Ramesh Revuru of LTIMindtree discusses his partnership with Boomi.

“Agentic AI for us is not just the flavor of the season,” said Ramesh Revuru (pictured, left), global head production engineering and services for agentic AI at LTIMindtree. “When you look at agentic AI, while it is using the capabilities of generative AI underlying, it is also about how do you sense information from different applications … and that’s where what Boomi brings to the table becomes extremely, extremely significant.”

Revuru and Dan McAllister (right), senior vice president of global alliances and channels at Boomi, spoke with theCUBE’s Savannah Peterson and Paul Nashawaty at Boomi World, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed their collaboration and the potential of agentic AI. (* Disclosure below.)

How LTIMindtree builds solutions with Boomi

At Boomi World, Boomi announced general availability for Boomi Agentstudio, which includes an Agent Designer for creating and deploying agents and an Agent Control Tower for monitoring them. LTIMindtree has been hard at work incorporating these capabilities into its business use cases.

“Let’s say your car is hit by an accident and you want to claim insurance,” Revuru said. “When you call, there are different components of agentic AI, generative AI that get involved there. There is a vision AI, meaning somebody is looking at the car and then trying to assess what the damage could be. There is a voice AI, meaning somebody is calling the contact center, and hence you want agents that can act like humans and solve for it.”

The partnership has so far proved fruitful. Revuru highlighted the ease with which users can create custom agents through Boomi’s Agent Designer, while McAllister pointed to LTIMindtree’s eagerness to take advantage of new tools in the Boomi stack.

“As soon as we had the technology available, they were already incorporating it into the business cases and the use cases that they see their customers wanting to produce real value that customers can achieve right away,” McAllister said. “As soon as we dream up technology, they’re already putting it into practice with customers.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of Boomi World:

(* Disclosure: TheCUBE is a paid media partner for Boomi World. Neither Boomi LP, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE